Get in touch or find your answer below.
Most questions are answered in our FAQ below. If you need something else, our team is here to help.
How to reach us
We are a small, responsive team. Email is the fastest way to get an answer.
For account questions, technical issues, or general enquiries, email our support team directly.
support@supplysure.netFor larger rollouts, enterprise pricing, or a walkthrough of the platform, get in touch with our team.
hello@supplysure.netSupplySure is built and operated from regional Victoria, Australia. We understand the challenges facing regional businesses.
Regional Victoria, Australia
Frequently asked questions
Quick answers to the questions we hear most often.
Sign up free at supplysure.net. Suppliers can create a profile immediately. Buying teams create a workspace and can start inviting suppliers right away. No credit card required.
Yes. Suppliers can join and maintain a full compliance profile for free with no credit card. Buying teams can invite up to 20 suppliers free before moving to a paid plan.
SupplySure checks four insurance types: public liability, professional indemnity, workers compensation, and motor vehicle insurance. Suppliers only see the types that apply to their profile.
Yes. You can create custom surveys, declarations, and compliance questionnaires on top of the built-in defaults. Use the AI form builder to create them in minutes.
You set a minimum compliance score for each site. Workers check in via QR code and are automatically blocked if they do not meet the threshold. No manual checking required.
Yes. All data is stored and processed in Australia on AWS infrastructure. We do not transfer compliance data offshore.
We offer email support for all accounts. Paid plans include priority support response times. For enterprise onboarding, reach out to our team directly.
Yes. A supplier's profile is reusable across every buying team that invites them. They complete compliance once and share it with every buyer — no starting over.
Ready to get started?
Sign up free and see how SupplySure handles compliance and site safety for you.
Suppliers join free. Buying teams invite up to 20 suppliers free. No credit card.